Question 1

What makes Sunfire POS payment processing different for regulated industries?

Accepted Answer

Sunfire POS provides a fully integrated payment processing solution through its partnership with Metro Payment Technologies — a payment specialist purpose-built for high-risk and regulated retail. Unlike general payment aggregators such as Square or Stripe, which frequently freeze or terminate accounts for CBD, smoke shop, and vape retailers, Metro Payment Technologies provides stable, specialized merchant accounts with industry-specific underwriting support, transparent pricing, no hidden fees, and dedicated U.S.-based customer service — all seamlessly integrated into Sunfire POS.

Question 2

Can CBD retailers and smoke shops get merchant accounts through Sunfire POS?

Accepted Answer

Yes. Sunfire POS offers integrated high-risk merchant accounts through Metro Payment Technologies for CBD retailers, smoke shops, vape shops, garden centers, and other specialty retail merchants. These accounts are specifically underwritten for high-risk industries and provide the payment processing stability that general aggregators like Square and Stripe cannot reliably offer to regulated retailers.

Question 3

What is cash discounting and how does it work with Sunfire POS?

Accepted Answer

Cash discounting is a card-brand-compliant pricing strategy that offsets or eliminates credit card processing fees by applying a small service charge to card transactions while offering a discount to cash-paying customers. Sunfire POS and Metro Payment Technologies offer an integrated cash discounting program that can eliminate up to 100% of processing fees, improving profit margins immediately. The program includes automatic fee adjustments at checkout, clear signage and receipt disclosure to meet card brand guidelines, and built-in reconciliation and reporting.

Question 4

How does Sunfire POS handle compliance for payment processing?

Accepted Answer

Sunfire POS integrates Qredible's AI-driven compliance automation platform to provide merchants with continuous real-time monitoring of federal, state, and local regulatory requirements. For payment processing specifically, Qredible's compliance oversight provides the proof-of-compliance documentation that banks and payment processors require to offer stable, long-term merchant services to CBD and regulated retail businesses — reducing the risk of account freezes or payment processing terminations.

Question 5

What security features are included with Sunfire POS payment processing?

Accepted Answer

Sunfire POS payment processing through Metro Payment Technologies includes end-to-end encryption and tokenization, PCI-compliant infrastructure, advanced fraud detection tools, and EMV, NFC, and contactless-ready payment solutions. These security features protect both the merchant and customer at every transaction, and integrate directly with Sunfire POS reporting for simplified reconciliation and real-time transaction visibility.

Question 6

Does Sunfire POS support mobile and remote payment processing?

Accepted Answer

Yes. Sunfire POS and Metro Payment Technologies support flexible payment acceptance across storefronts, mobile operations, and off-site events such as trade shows, farmers markets, and pop-up retail. Multi-location and enterprise payment setups are also supported, with recurring billing and stored credentials available for applicable businesses.

Question 7

Is Sunfire POS processor-agnostic?

Accepted Answer

Yes. While Sunfire POS offers integrated payment processing through Metro Payment Technologies as its recommended high-risk solution, the platform is processor-agnostic — meaning merchants can use their own preferred payment processor if they have an existing relationship. Sunfire POS is designed to work seamlessly with a range of payment processing integrations.

Question 8

Who should I contact about payment processing with Sunfire POS?

Accepted Answer

For payment processing inquiries, Sunfire POS merchants can connect with Gregg Winnington, Chief Revenue Officer, at gregg@sunfirepos.com, or visit the Metro Payment Technologies contact page at metropaytech.com/contact. The Sunfire POS support team is also available 24/7 by phone at 1-833-552-4100 with an average response time of under five minutes.

High-Risk Payment Processing and Built-In Compliance for CBD Shops, Vape Shops, and Smoke Shops

Powerful Payment Processing Built-In for Sunfire POS Merchants

Safe. Secure. Customized.

Safe & Secure Processing

Customized Payment Options

Smart Technology That Works Together

Cash Discounting with
Metro Payment Technologies

Cost-Savings

Fully Compliant & Transparent

Seamless Integration

Compliance Support Through Qredible

With Qredible’s best-in-class compliance support, merchants benefit from:

Why Sunfire POS + Metro Payment Technologies

Ready to speak with our Payment Processing expert today:

Connect with

Gregg Winington